Returns

You have the right to return any or all products purchased directly from our website within 14 days of receiving the product by completing this return form.

The product(s) must be unused – in its original packaging with all labels and protective stickers intact – and in the same new condition as when received.

Products purchased directly from our website must be returned to our warehouse for a full refund.

Please note that you may be required to cover the shipping costs associated with returning this package to us.

Ciongo is not responsible for items lost during return.